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    Policy

    Return & Warranty Policy

    All products purchased on Videonet.ge are covered by Georgian consumer protection law. Please read our return and warranty conditions carefully.

    1

    Return Window

    Products may be returned within 14 calendar days of purchase. The return period begins from the day you receive the product, in accordance with Georgian consumer protection law.

    2

    Return Conditions

    Items must be returned in original packaging, undamaged, with all accessories and documentation included. The product must not have been used or installed.

    3

    Return Procedure

    To initiate a return, contact us at +995 599 25 90 85 or orders@atom.ge. Our team will review your request within 1โ€“2 business days and provide further instructions.

    4

    Refund

    Once the return is approved and the product is inspected, your refund will be processed to the original payment method within 5โ€“10 business days.

    5

    Warranty

    All products are covered by the manufacturer's warranty. Warranty duration and conditions vary by product and brand. For warranty claims, please contact us directly.

    6

    Exceptions

    Returns are not accepted for: special-order items, products that have been installed or used, and items damaged after purchase.